Remote Support
We work with a varieties of remote access and control software products depending on your infrastructure and together with our 24/7 Monitoring Services these two systems enable us to provide proactive support with our engineers able to work on your systems remotely without the need visit your site or office. These effective and efficient solutions allow us to maintain the much reduced Total Cost of Ownership for your IT support as we can respond to your problems quicker and even deal with some predictive failures even before you are even aware they exist.
Response Engineers
“4 Hour Response /Fix Engineers available when you need them most”
In conjunction with leading hardware suppliers Computer Friendly Consultants Ltd offer a range of services to meet all its clients needs with a range of response levels available from basic return to manufacturer, next business day onsite through to a 2 hour critical response with a 4 hour fix to suit the requirements of your business.
Our Engineers and consultants have vast experience in their respective fields encompassing nearly 100 years of technical service between them, which ensures the quality and expert level of support provided by professional and ethical individuals.